Public Adjusters & Insurance Appraisers

Over 60 Years Experience

Credentialed.
Competent.
Committed.

615-622-5358

or 888-215-0893

Our Pledge

“To help everyone we talk to…and some will even need to hire us”.

Our Promise

“To increase the outcome of your claim, or you owe us nothing.”

Why Settle For Less Than Is Due?

With over 60 years of combined experience, our team is dedicated to helping homeowners and business owners navigate the complex world of insurance claims. Whether you’ve experienced tornado damage, fire damage, water damage, or other disasters, we are here to ensure you receive the maximum compensation you are entitled to. We will increase the payout of your claim, or you owe us nothing.

From conducting a thorough review of your insurance policy to negotiating with your insurance company on your behalf, we provide a range of services to meet your needs. Whether you have a residential or commercial claim, we have the expertise and commitment to help you through every step of the process. Contact us today for a free consultation, and let us help you get the compensation you deserve.

Residential Claims

Residenitial Fire Damage Kitchen

How can you tell if your insurance company’s adjuster is being fair? Well, it’s not just about the cost they estimate for fixing things but also about what your insurance policy covers. You might be new to insurance claims, but we’ve seen it all before. So, we’re happy to offer a “second opinion” for free. That means we’ll review your policy and inspect the damage alongside your estimate without charging you anything. Why do we do this? Because it’s the only way to know if you need extra help with your claim. You shouldn’t have to pay for anything you don’t need. Learn more…

Commercial Claims

Commercial Building Insurance Claim

Various types of disasters, such as fires, floods, tornadoes, hurricanes, hail storms, and catastrophic events such as burst pipes or collapsed roofs, can wreak havoc on your commercial operations and property. As long-time commercial public adjusters, we help alleviate the stressful insurance claims process often following such incidents. Our handling of your commercial claim allows you to channel your expertise into steering your business or institution toward a complete recovery.

Getting Through The Stress Of A Large Loss Claim

Public Adjuster Services - Insurance Policy Appraisal and Assesments

Free Policy Evaluation

Let us provide a free expert-level review. All three of the partners have invested years studying and testing to get their AIC and SPPA credentials, which means you can rest easy knowing you have experts on your side.

Insurance Claim Assessment

Free Damage Assessment

We meticulously assess the damage and document all aspects correctly. This comprehensive evaluation helps identify all damages covered under the policy, some of which the policyholder might not be immediately aware of.

Property Loss Claim Filing form

Inventory of Contents Preparation

This is a crucial step in the claims process. We prepare the necessary documents and evidence to submit your contents claim. You only have one chance to get it right. Our Inventory Specialists will make sure that it is.

Insurance Claim Negotiation

Insurance Claim Negotiation

We negotiate with the insurance company on your behalf of you, the policyholder. Our goal is to secure the most favorable settlement possible under the policy's terms. You only pay a small percentage of the additional money we recover.

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Serving The Southeast

We are licensed public adjusters and insurance claim appraisers serving Kentucky, Tennessee, Mississippi, Alabama, and Georgia.

What our clients eperience...

Excellent
Franklin Property Claims
Based on 27 reviews
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Crystal May
Our insurance company denied our roof damage claim after 7 exhausting and frustrating months, and through the process, we discovered that vandalism occurred. We were given lots of contradicting information through the process from our insurance company, and we felt left in the dark, so we called Franklin Property Claims to help us navigate the next steps. Hank was incredibly helpful! He spent a significant amount of time on the phone with us hearing our situation, reviewed dozens of PDF documents related to our case, and offered us sound advice for what to do moving forward. He ultimately said that a public adjustor would likely not be helpful in our case. He did not charge us a cent for our time with him. It's rare to work with a company that says "you don't need us", but still offers their time and helpful advice. I highly recommend Franklin Property Claims, and if you have a chance to work with Hank, he's your guy!
Chris Schuetz
No one ever wants to deal with a major insurance claim. If you are in one, it typically means that you have experienced some significant trauma and are most likely not in any position to negotiate effectively and follow every minute policy term.

This is where we were in early 2025 when an electrical fire caused our house to burn to the ground in the middle of the night. We all made it out safely, but were completely unprepared for the itemization of the over 5000 unique items in our home.

We were fortunate to come across Conor at Franklin property claims who was a Godsend. In an industry with many unscrupulous companies, Franklin Property is truly in this business to serve those who have experienced the unthinkable.

From start to finish, Conor and our rep Jeanne were incredible. Jeanne is an encyclopedia of every product that people generally own, and Conor was always there to support us any time we had a question about our policy or just needed some guidance.

If you are on the fence about whether you need a company to assist with your personal property claim after a fire or flood, the answer is an empathic YES! They saved us hundreds of hours that we were able to spend with our kids after the fire, and their expertise more than paid for the fee they charge.

Highly Recommend. 10/10!
Heather Patterson
Franklin Property Claims went above and beyond for us, and we couldn’t be more grateful for their dedication and expertise. From start to finish, their team was professional, thorough, and truly committed to making sure we received the settlement we deserved. They worked tirelessly, kept us informed every step of the way, and fought to maximize the outcome on our behalf.
What really stood out was their attention to detail and their genuine care for our situation. They didn’t just treat us like clients—they treated us like people whose needs truly mattered. The results spoke for themselves, and we are beyond satisfied with the outcome.
If you are looking for a company that is knowledgeable, trustworthy, and will go the extra mile to get results, Franklin Property Claims is the one to call. Five stars all the way!
Hank Russell
Conor is a very knowledgeable man who helped guide me in the right direction with insurance claim on home fire even though it was too late to use his services! Thank you!!!
John Farrar
Cannot say enough about the team at Franklin Property Claims! After having a house fire last year I was somewhat lost, not knowing how to navigate the difficult insurance process. Conor and Rossana were there for me every step along the way! If you ever find yourself in an insurance claim situation give them a call. You will happy you did! Thanks again Conor and Rossana!