Public Adjusters & Insurance Appraisers

I can’t say enough good things about Franklin Property Claims. From the first meeting (at our kitchen table) to the final outcome, Denis was professional, thorough, and so supportive. He handled the details of our claim with care and expertise, which gave me peace of mind during a stressful time. He explained the process every step of the way and I’m not sure how we would have navigated this process without him. We were also blessed to work with Jeanne, who worked diligently on our contents claim. If you are ever in a situation, which was a business fire for us, and need help with a property claim, this is definitely the company to call.

I had an excellent experience working with this firm from start to finish. The level of professionalism, responsiveness, and attention to detail was exceptional throughout the entire claims process.

Conor was outstanding in guiding the overall strategy and ensuring nothing was overlooked. Denis was incredibly thorough and communicative, taking the time to explain each step and advocate effectively on our behalf. Hank was equally impressive, staying on top of details and making sure timelines and follow ups were handled efficiently.

This team clearly understands the claims process inside and out, and their coordinated approach made a stressful situation far more manageable. I would highly recommend this company to anyone who wants knowledgeable representation and a team that genuinely works in the client’s best interest.

Thanks again!
- Dean

Our insurance company denied our roof damage claim after 7 exhausting and frustrating months, and through the process, we discovered that vandalism occurred. We were given lots of contradicting information through the process from our insurance company, and we felt left in the dark, so we called Franklin Property Claims to help us navigate the next steps. Hank was incredibly helpful! He spent a significant amount of time on the phone with us hearing our situation, reviewed dozens of PDF documents related to our case, and offered us sound advice for what to do moving forward. He ultimately said that a public adjustor would likely not be helpful in our case. He did not charge us a cent for our time with him. It's rare to work with a company that says "you don't need us", but still offers their time and helpful advice. I highly recommend Franklin Property Claims, and if you have a chance to work with Hank, he's your guy!

No one ever wants to deal with a major insurance claim. If you are in one, it typically means that you have experienced some significant trauma and are most likely not in any position to negotiate effectively and follow every minute policy term.

This is where we were in early 2025 when an electrical fire caused our house to burn to the ground in the middle of the night. We all made it out safely, but were completely unprepared for the itemization of the over 5000 unique items in our home.

We were fortunate to come across Conor at Franklin property claims who was a Godsend. In an industry with many unscrupulous companies, Franklin Property is truly in this business to serve those who have experienced the unthinkable.

From start to finish, Conor and our rep Jeanne were incredible. Jeanne is an encyclopedia of every product that people generally own, and Conor was always there to support us any time we had a question about our policy or just needed some guidance.

If you are on the fence about whether you need a company to assist with your personal property claim after a fire or flood, the answer is an empathic YES! They saved us hundreds of hours that we were able to spend with our kids after the fire, and their expertise more than paid for the fee they charge.

Highly Recommend. 10/10!

Franklin Property Claims went above and beyond for us, and we couldn’t be more grateful for their dedication and expertise. From start to finish, their team was professional, thorough, and truly committed to making sure we received the settlement we deserved. They worked tirelessly, kept us informed every step of the way, and fought to maximize the outcome on our behalf.
What really stood out was their attention to detail and their genuine care for our situation. They didn’t just treat us like clients—they treated us like people whose needs truly mattered. The results spoke for themselves, and we are beyond satisfied with the outcome.
If you are looking for a company that is knowledgeable, trustworthy, and will go the extra mile to get results, Franklin Property Claims is the one to call. Five stars all the way!