Recently had the pleasure of working with Conor Rowe. After a year and a half of fighting insurance over the policy coverage on my family’s home we were advised to give Conor a call. I wish I had done so sooner. After speaking with Conor about my family’s home and situation he agreed to take on our claim. Conor and his team quickly got to work going over my policy and figuring out what steps we needed to take to get the results we deserved. With he help of Conor and Kris from Franklin property claims they were able to secure funds to fix our house that we had almost given up on. I want to thank Conor, Kris and everyone at Franklin properly claims from the bottom of my heart for helping me and my family finally get what we deserved after our home was destroyed by a 200 year old poplar tree during hurricane helene in September 2024. If you ever find yourself in a situation similar to what we went through I would strongly recommend Franklin property claims. Great communication the entire time. Honestly can’t say enough positive things about this company.

Edited Because even after all the emails and time working with Conor I spelled his name incorrectly throughout my review.

I wanted to take a minute to share my experience working with Franklin Property Claims.

At first, I genuinely believed we could handle the claim on our own. After a few months of spinning our wheels and not making real progress, it became clear that the scope and complexity of the process were far greater than we anticipated. Reaching back out to Franklin Property Claims was the best decision we could have made, and I’m extremely glad we did.

From that point forward, their team took control and brought a level of expertise and organization that we simply didn’t have. Rossana, their content specialist, was incredible. The amount of time, effort, and attention to detail she put into documenting and valuing our contents was impressive, and it made a major difference in ensuring we received everything we were owed.

On the back end, Conor and the team worked tirelessly to make sure the policy was interpreted and applied correctly by the insurance carrier. That part of the process is something most homeowners don’t fully understand, but it’s absolutely critical, and they handled it at a very high level.

Looking back, I honestly don’t know where we would be without Franklin Property Claims. If you’re dealing with a loss and thinking about handling it yourself, I’d strongly recommend reconsidering and bringing in professionals who do this every day.

Highly recommend.

I had an excellent experience working with Franklin Properties Claims after the damage to my home, and I highly recommend their team.

From the very beginning, they were knowledgeable, transparent, and proactive. They often provided important information before I even thought to ask, which made the entire process much less stressful.

I worked with Denis, Kris, and Rossana, and each of them was incredibly helpful. Their coordination across different parts of the claim was seamless, and I felt supported every step of the way.

A special thank you to Rossana for handling my personal property loss. She was thoughtful, detail-oriented, and very supportive. Her thorough documentation and attention to detail helped me recover more than I initially expected.

The entire team was professional, responsive, and always on time. I also believe it made a huge difference that I hired them immediately after the loss rather than waiting.

If you’re dealing with property damage or an insurance claim, working with a public adjuster like this team is absolutely worth it.

I'll start off and say using Franklin property claims has taken a lot of stress off me during my insurance claim process, Conor Is who is working with me, he is phenomenal. He's really fast and very knowledgeable He's very good about keeping you up to date on everything and staying on the ball with the insurance company He's got a lot done in a short time and he seems very genuine when it comes to helping. I would recommend this company and Conor specifically to anyone.

I can’t say enough good things about Franklin Property Claims. From the first meeting (at our kitchen table) to the final outcome, Denis was professional, thorough, and so supportive. He handled the details of our claim with care and expertise, which gave me peace of mind during a stressful time. He explained the process every step of the way and I’m not sure how we would have navigated this process without him. We were also blessed to work with Jeanne, who worked diligently on our contents claim. If you are ever in a situation, which was a business fire for us, and need help with a property claim, this is definitely the company to call.