Franklin Property Claims came through when I needed them the most. I was overwhelmed after my house fire and didn't know where to begin. I had a 2,500 sqft house, with things in every room and corner. I was a little hesitant at first because everyone wants to scam these days, but Hank and his team put my mind to ease. I would highly recommend going with Franklin Property Claims, you won't regret it!

In November of last year, we lost everything in a house fire. A good friend of mine had used Conor Rowe with Franklin Property Claims for her personal property claim when their home burned down a year prior. Let me just say working with Conor and his team was the best decision my wife and I have ever made. With the devastation and aftermath of what happened, without them we would have never received all we were entitled to under our policy. They personally went through and logged nearly 3,000 items in the home, filling out 200 pages of excel spreadsheets and documenting values to file the claim - we received enough back to replace everything we lost. Highly recommend giving Conor a call if you become a victim of a house fire.

Losing our home to a house fire was completely devastating. Trying to coordinate a new house, gather essentials, take care of our 4 month old, and work with insurance was overwhelming. Then finding out we had to list every single item in our house with prices and dates in order for our insurance to pay to replace our lost items was too much to handle. That’s where Rosanna came in. Her kindness, professionalism, and dedication was exactly what we needed to get through this hardship easier. She worked with us, took pictures of everything visible at our house, listed all of our items (over 3000), researched pricing and what it would cost to replace. When our insurance came back and didn’t pay on some things. Conor stepped in, reviewed our policy, helped us write an email, and ended up getting us extra money. 1000% recommend this team. They were amazing and essential for us.

We had a house destroyed completely. The insurance company wanted to give us much less than what it was worth. Franklin Property Claims was able to get them up substantially. Franklin also helped us with pricing our contents and submitting them to insurance. This is a task we could never have done for ourselves. All of their employees did an exceptional job keeping us updated on all they were doing especially Conor Rowe. Franklin did a great job and got us a very fair price for the contents. On a scale of 1 to 10, I would give them a 15. I highly recommend Franklin Property Claims if you have a catastrophic event.

I can't say enough great things about Franklin Property Claims After a devastating fire at my office, I was overwhelmed and didn't know where to start — but Denis made the entire claims process feel manageable from day one. What truly set him apart was how quickly he responded at every stage — whether by phone or email, he was always available and never made me feel like I was bothering him. I never had to chase him down or wonder what was happening. Beyond his responsiveness, Denis brought a level of technical expertise that genuinely impressed me. He knew every detail of the process inside and out — policy language, documentation requirements, damage assessments — and used that knowledge to advocate effectively on my behalf. He genuinely cared about getting me the best possible outcome. If you ever find yourself in a difficult insurance situation, Denis is exactly who you want in your corner. Truly five stars.